Support

User registration

Any unregistered user can discover the DestinE Platform ecosystem on the Web Portal as follows:

  • Access Updates, About, Onboarding general information and public documentation
  • View the list of all Services available in the catalogue
  • Read and export the publicly available metrics on the Dashboard
  • Contact our Support for general enquiries or regarding registration

By registering your free DestinE Platform account, you gain access to all Platform functionalities, including:

  • Full access to all Services in the catalogue
  • Comprehensive Services documentation and training materials
  • Onboarding form, if you wish to become a DestinE Platform Service Provider
  • DestinE Platform support for specialised enquiries
  • Restricted area of the Dashboard, featuring additional metrics

Registration to the DestinE system and therefore the access to DestinE Platform is currently restricted.
Shortly, specific user groups will be able to request access to the advanced features and services of Destine Platform (see the service registry available here) to test, help improve and further develop the system.
At this stage, priority of access will be granted to the user groups and partners selected for the above purposes, such as public authorities, scientific and research institutions, and SMEs and start-ups active in priority areas, including those serving EU international commitments.

Registered users can log in via:

  • Web Portal Sign-in: accessible from any page of the Web Portal, simply click the “Sign in” button located at the top-right in the navigation menu.
  • Command Line Interface: users with expertise in utilising advanced functionalities, including scripting, can opt for the Command Line interface. This interface allows direct interaction with the Authentication Token issuing endpoint provided by the Identity and Access Management service.

Simply click the “Sign in” button, choose I forgot my password and follow the instructions.

You can have your profile and associated personal information permanently deleted from the DestinE Platform by selecting the relevant option on your User Profile or by contacting our Support.

Please contact our Support and we will assist you straight away.

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