Support and Assistance

For all technical issues, platform questions, or integration support, please contact the official DestinE Platform Service Desk.

To ensure prompt assistance, please provide the service name (SenCore) and a detailed description of your issue or query.

Contact Information

Questions, Bugs, and Feedback

For technical questions, bug reports, or feedback about the SenCore service, please contact the DestinE Platform Service Desk.

Company Information

For information about Neuralio:

Email: dp.lot12@neuralio.ai

Additional Resources

• Service Portal: https://portal.e2e.desp.space/

• Documentation: https://portal.e2e.desp.space/services/documents-and-api/doc/?service_name=sencore

• API Reference: https://portal.e2e.desp.space/services/documents-and-api/api/?service_name=sencore

• Support Portal: https://portal.e2e.desp.space/support/

Appendix: API Documentation Standards

As a compliant service on the Destination Earth Core Service Platform, SenCore provides a comprehensive RESTful API for all platform interactions, including programmatic data submission and retrieval.

The API documentation adheres strictly to the OpenAPI Specification (formerly Swagger) as mandated by the DestinE Platform framework. The complete API specification is published as a service-api.json file. This file can be loaded into any compatible tool, such as the online swagger-editor, for interactive exploration, request testing, and client code generation.

For station-specific endpoints and credentials, users should refer to the API & Integration tab for the individual station (see Section 3.2.5). For the full API schema and all available endpoints, users should consult the service-api.json documentation.