Technical

We are currently experiencing an infrastructure issue which is affecting the Earth Data Hub Service. As a result, users may encounter problems with: Accessing and browsing the catalogue Accessing all data Our team is actively investigating the root cause. We will provide further updates as soon as more information becomes available and once the issue […]

OVHcloud maintenance activities from 22 to 23 June temporarily impact the performance of some services.

The service will be temporarily unavailable on 18 June 2026 from 10:00 to 12:00 CEST.

From 07:00 to 15:00 CEST, some services may experience brief periods of unavailability.

The service will be unavailable for approximately 2 hours on 11 June from 11:30 to 13:30 CEST.

We have identified an issue affecting the DeltaTwin GUI. As a result, users may experience problems when logging into the service. Our team is actively investigating the root cause of the issue. We will provide further updates as soon as more information becomes available and once the issue has been resolved. We apologize for the

Upgraded Access request submissions will be temporarily unavailable on 29 May 2026, from 08:00 to 18:00 CEST

OVHcloud maintenance activities from 25 to 28 May temporarily impact the performance of some services.

The web portal will be unavailable from 11:00 to 13:00 CEST on 18 May

OVHcloud maintenance activities from 4 to 6 May temporarily impact the performance of some services.

The web portal will be unavailable from 15:00 to 16:00 CEST on 22 April

On 20 April 2026, between 07:00 and 09:00 CEST, planned maintenance may cause temporary unavailability of some services.

The incident started on 13 April 2026 at 11:25 CEST and is currently affecting network connectivity in the GRA region.

OVHcloud maintenance activities on 14 and 15 April 2026 may temporarily impact the performance of some services.

We are currently experiencing an infrastructure issue with our cloud provider which is affecting the Earth Data Hub database instances. As a result, users may encounter problems with: Authentication on the portal Accessing and browsing the catalogue Accessing all data Our team is actively investigating the root cause. We will provide further updates as soon as

On 26 March 2026, between 12:00-13:00 CET, planned maintenance will interrupt Polytope data access and archiving services on affected Databridges.

The service will be temporarily unavailable on 23 March 2026 from 14:00 to 16:00 CET.

From Monday 16 March to Friday 20 March, planned maintenance will take place on Islet Cloud services across all DEDL sites.

OVHcloud maintenance on 3 and 4 March 2026 may temporarily impact the performance of some services.

Please be advised that there is an ongoing outage impacting DestinE Data Lake services provided by the Leonardo DataBridge infrastructure. Due to an unforeseen event involving damage to optical cabling infrastructure in the Bologna region, in the vicinity of the Leonardo HPC, access to all services residing on the Leonardo DataBridge is currently affected. The